FAQs


Differences between cable system and radio systems?

While both systems are commendable, for security reasons a cable system is always preferable to a radio one as these are more easily tampered with through frequency inhibitors.

For security companies and from a cost efficiency perspective, a radio system installation is always preferable as it takes an average of one hour to set up while a cable system installation may take several days of work.

If a cable from the security system gets cut the Alarm Control Headquarters will immediately detect it and the alarm will trigger.

In case of a power outage, our alarms have batteries that will last a minimum of 2 days.

At VIDEOALARMAS TJ JARC, we value your safety above cost and that is why are systems are cable based.


Is it true that only a handful of selected companies can alert the Police?

All security companies authorized by the Police that have an Alarm Control Headquarters can alert them.

According to the Ministry of Interior: “When an alarm is triggered, the Alarm Control Headquarters will proceed its verification using any technical or human procedure established in Chapter II of Order INT/316/2011 of February the 1st, regarding the operation of alarm systems in the private sector, communicating those real alerts to the police”.

Thus, the famous “police alert” is not an exclusive feature of a handful of security companies.


Is it true that if my alarm material is not grade 2 or 3, it is illegal?

Order INT/316/2011 of February the 1st, regarding the operation of alarm systems in the private sector, states in its first transitory provision that “Security systems that are connected to an Alarm Control Headquarters or control centres, before the entry in force of the present Order, installed in both mandatory and non-mandatory establishments will comply with what is established in Articles 2 and 3 of this Order, within ten years”.

However, a modification in the fourth transitory provision in Law 5/2014 of April the 4th, regarding Private Security, states that “physical security systems installed before the entry in force of this law will have permanent validity until the end of its lifespan”.

Therefore, if your alarm’s material is not of Grade 2 or 3 but has been installed before the entry in force of Law 5/2014 of april the 4th, regarding Private Security, your material cannot be “illegal”.


Can exterior alarm sirens be installed outside?

Big Security Corporations use this affirmation as a way to protect themselves of being punished for incorrect triggerings. A well-installed and maintained system by professional technicians that uses quality equipment does not trigger false alarms.

For your own security, your system must have an exterior alarm system because, in case of an emergency, it acts as a deterrent, warning you of any kind of intrusion.


What is the procedure in case of a triggering of the alarm?

When your alarm triggers, if it is connected to the Alarm Control Headquarters, they will call you to check if everything is fine and will ask for a password previously set by you. That way the Alarm Control Headquarters can verify that they are talking with the owner of the system. Your alarm system can have as many owners as you wish and the order of calling is set by you. At all times the Alarm Control Headquarters will proceed to use all systems permitted by Law, which are 3 zone triggers and video verification

According to Order INT/316/2011 of February the 1st, regarding the operation of alarm systems in the private sector, which aims to reduce the unnecessary movement of police forces. The recommended verification system is video verification due to is swiftness and effectiveness.

According to Article 4 of Order INT/316/2011 of February the 1st: “these image recording equipment shall be permanently connected to the company’s security system so they can be used as a verification element by the Alarm Control Headquarters to which they are connected, as established in the legislation regarding alarm systems in the private sector”.


Can my alarm system be disabled by a frequency inhibitor?

A frequency inhibitor is a device that can nullify radiofrequencies, which is how many systems communicate (radio systems). As exposed before, for security reasons and to avoid tampering with signal emissions in alarm systems, VIDEOALARMAS TJ JARC uses cable based systems that do not use radiofrequency emissions and cannot be tampered with through frequency inhibitors.


Can my alarm system be disabled by a frequency inhibitor?

A frequency inhibitor is a device that can nullify radiofrequencies, which is how many systems communicate (radio systems). As exposed before, for security reasons and to avoid tampering with signal emissions in alarm systems, VIDEOALARMAS TJ JARC uses cable based systems that do not use radiofrequency emissions and cannot be tampered with through frequency inhibitors.